Delivery

Delivery

If you place an order with Bicyclecomfort, you will receive a confirmation email after completion. Your package will be delivered by parcel service.

If you have completed your order and payment before 4:00 PM, we aim to deliver your package the first working day after ordering.

Delivery to the neighbors
Are you not at home when your package is first presented? Then the parcel deliverer offers the package to the neighbors. The recipient will receive a notification stating to which house number the package was delivered. Do you not want the parcel deliverer to deliver the package to the neighbors? Then check ‘home address only’ with your order and we will not deliver it to your immediate neighbors when you are not at home. You can also indicate that you would like to receive your order at a different address than your billing information. Then complete the delivery details form at step 2 in the check-out process.

If delivery to the neighbors is not possible or if you would rather not have the parcel deliverer deliver your package to the neighbors, the parcel deliverer will try a second time at a later time.

Saturday delivery
The parcel service also delivers on Saturdays. Orders placed and paid for before 4:00 PM on Saturday, Sunday or Monday will be delivered on Tuesday.

Track & Trace

After completing your order, you will receive an automatic shipping email with a track & trace number at the end of the day. You can track your shipment using the link in this email via the parcel service’s tracking page.

Delivery costs & delivery schedule

Do you want to ship to another country? Please contact us for shipping costs.